Hardware and Devices

Articles related to Computer, Device and Printing Support.

Articles (7)

Chromebook: Perform a Hard Reset to Resolve Hardware Issues

This article provides steps to perform a hard reset on your Chromebook when experiencing trackpad, keyboard, display, or power issues.

Common Printer Issues & Troubleshooting Guide

This article outlines the most common printer malfunctions experienced by users in both office and remote environments, providing actionable self-service steps to resolve them before escalating to a physical hardware ticket.

How to Pair a Lightspeed Classroom Microphone (Clearmike/Flexmike)

This article provides step-by-step instructions for manually pairing or re-linking a Lightspeed classroom microphone (Clearmike or Flexmike models) to a classroom audio base station (such as Redcat, Topcat, or 955 Access units).

How to Print from a Chromebook / Managed Device

This guide walks users through the process of sending a print job from a Chromebook or managed device to a network printer, including how to authenticate with your organization's credentials.