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Categories (9)
Accounts & Access
Assistance with staff and student accounts, email support, application access and modifications
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Computers, Equipment, & Mobile Devices
Find support for computers, mobile devices, printers, phones, and other technology equipment.
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Email & Communication
Request Support with email, Bright Arrow messaging, and communication platforms and applications.
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Software & Applications
Software/Application requests and support. Find support for common software and applications like, Zoom, Destiny, and Microsoft Office, as well as Informed K12 and more.
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Cyber Security
Services Related to Assessments, Firewall, Remote access, Content Filtering, and Investigations.
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Student Data & Reporting
Assistance for items such as Our School Data, MiDataHub, MiPSE, State Systems and Reporting, PowerSchool, and more.
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Professional Development, Training & Consulting
Professional development related to Services such as PowerSchool SIS, Bright Arrow, Cyber Security, State Reporting and EdTech
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Wi-Fi & Infrastructure
Services Related to Wireless Network and Infrastructure
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General Services
A place to submit general questions, provide service desk feedback, or access the Forms Depot.
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Services (1)
General Questions
Submit a General Ticket if your service request is not listed in the Service Catalog
Popular Services
General Questions
Troubleshooting and Support
Password Reset & Login Support
General Email Support
PowerSchool SIS General Support (PowerSchool Admin, PowerTeacher, PowerTeacher Pro, Public Portal, Hosted Server Maintenance)
My Recently Visited Services
General Support - BrightArrow
Printer Support
Request New Data Integration
PowerSchool SIS Data Integrations
iPad App Request