Service Description
This service provides setup, testing, and on-site or remote troubleshooting support for audio visual equipment in Kent ISD Educational Service Center conference rooms and event spaces. Support includes display screens and projectors, microphones and speakers, video conferencing platforms (Microsoft Teams, Zoom, and Google Meet), hybrid meeting configurations, room-based AV systems such as control panels and camera systems, and peripheral devices including Meeting Owls and other webcam and microphone systems.
This service does not cover personal laptop or device configuration, software licensing requests, AV equipment at constituent school districts, or technology in spaces not managed by Kent ISD IT. Staff requesting support for a constituent district location should contact that district's technology department directly.
Service Audience
All Kent ISD staff who have booked an ESC facility through the room booking system are eligible to request this service. Requests from external groups must be submitted by the Kent ISD staff contact sponsoring the event.