Popular Services

Submit a General Ticket if your service request is not listed in the Service Catalog

Use this if you are unable to sign into your computer, a service, or application.

Desktop or Laptop having issues booting or issues with software. Equipment not operating as expected.

Get help setting up or troubleshooting AV equipment for meetings, conferences, and events held in Kent ISD ESC facilities.

Request General Email support

Use this service to request a students password be reset.

Request support for a printer not functioning correctly, or a printer no longer listed as available to print to.

Support with Desk Phones, Soft Phones, Call Routing, Voicemail, General Topics.

Use this to request help with software and application issues

Request for a loaner computer or WiFi hotspot

Request support for devices that are not a computer or printer.

Support for MiPSE, Kent ISD Hosted PowerSchool Special Programs

This service is for Modifying or relocating student accounts rather that be a grade change, building change or more.

Request a new Software Application.

Request to change or modify an account

Request to block or unblock a website

Make changes, or request new Shared Mailboxes, Email Distribution Lists, and Microsoft 365 Groups.

Request New Staff Account Creation

Papercut printing support

Assistance with new or existing PowerSchool SIS custom reports

Trouble connecting to company device to Wi-Fi

Request MIPSE Account Access or Modification

Support for PowerSchool SIS issues within the Administrative, Teacher and Student/Parent Portals

Supporting PowerSchool SIS Customization Development and Maintenance

Use this service to request support and troubleshooting for iPads