Popular Services
Submit a General Ticket if your service request is not listed in the Service Catalog
Desktop or Laptop having issues booting or issues with software. Equipment not operating as expected.
Use this if you are unable to sign into your computer, a service, or application.
Support for PowerSchool SIS issues within the Administrative, Teacher and Student/Parent Portals
Request support for a printer not functioning correctly, or a printer no longer listed as available to print to.
Get help setting up or troubleshooting AV equipment for meetings, conferences, and events held in Kent ISD ESC facilities.
Request a new Software Application.
Request support for devices that are not a computer or printer.
Use this to request help with software and application issues
Support with Desk Phones, Soft Phones, Call Routing, Voicemail, General Topics.
Make changes, or request new Shared Mailboxes, Email Distribution Lists, and Microsoft 365 Groups.
Use this service to request a students password be reset.
Use this service to request support and troubleshooting for iPads
This service is for Modifying or relocating student accounts rather that be a grade change, building change or more.
Assistance with new or existing PowerSchool SIS custom reports
Supporting PowerSchool SIS Customization Development and Maintenance
Use this service to request a application be added or made available on an iPad